Delivery Info

 

Delivery Service	Duration	Price
Click & Collect	Mon to Sat	Free
N. Ireland	1-2 working days	£4.95
Rep of Ireland	1-2 working days	£5.95
UK Mainland	2-3 working days	£7.95
UK Offshore	2-3 working days	£9.95
EU Mainland	4-5 working days	from £14.95
Other International	Contact us	Contact us

 

If you have any queries about your order or the collection, or would like a timed or Saturday delivery service, please call us on +44 (0)7510728109 or email hello@indiefude.com. We will be happy to help you.

 

NEW Christmas 2017 Delivery

Cut-off for deliveries to the UK & Ireland takes place on all orders placed by midnight on Monday the 18th December. Orders received after this date have a chance that they will not be delivered on time, please contact us hello@indiefude.com if you have questions concerning these dates.

For deliveries to mainland EU and Rest of the World, please contact us hello@indiefude.com for last postal dates.

 

Tracking

Each order will receive it’s own unique tracking number that can be used via the courier link provided on our shipment e-mail. The majority of our deliveries are fulfilled by DPD Ireland and we encourage all our customers to register with their DPD Parcel Wizard in order to receive up-to-the-minute SMS tracking details, as well as allowing the customer to alter delivery times, details etc.

We encourage all our customers to ensure that if their parcel is being gifted, that it is sent to a business address or a premises occupied during the day.

Also, we want to ensure that you get your goodies safely, so all our deliveries must be signed for.

 

Chilled Products

For chilled products a £2.95 charge will be automatically added to the delivery total at checkout to allow for a Woolcool pouch, our preferred chilled sustainable packaging solution.

NI & ROI (1 Working Day), despatches will be made Monday to Thursday only, for deliveries Tuesday to Friday.

UK Mainland (2 Working Days), despatches will be made Monday to Wednesday only, for deliveries Wednesday to Friday.

We will only deliver chilled items to destinations within a 72 hour delivery window as our Woolcool chilled pouches are only guaranteed for this length of time.

 

Subscriptions

All subscription options featured on the website include delivery. Subscriptions are currently only available for delivery in the UK* & Ireland.

* excludes UK Offshore (Channel Islands, Isle of Man, Scilly Islands, Scottish Highlands & Islands)

 

Click & Collect

A Click & Collect service is available. Orders placed online with Click & Collect delivery selected can collect their packages at our store (Mon – Sat, 9am to 5pm):

The Courtyard
5a High St
Comber
BT23 5HJ

 

UK Mainland Standard Deliveries

2 working days

If your order includes chilled items, despatches will be made Monday to Wednesday only, for deliveries Wednesday to Friday.

 

Named Day Deliveries

Available Mon to Sat

Available in N. Ireland, Rep of Ireland and UK Mainland. Deliveries made Monday to Saturday, subject to availability, 72 hours notice required, price on request.

Owing to difficulties guaranteeing delivery on time, Named Day Delivery is not available for deliveries to UK Offshore areas.

 

Christmas Deliveries

Specific details relating to deliveries around the Christmas period will be posted in this section of our website at the end of November each year. For those pre selecting a named delivery day in the week running up to Christmas, please ensure you select a date that allows ample time for delivery to your chosen destination. Please email us at hello@indiefude.com should you have any queries.

 

Multiple Address Delivery Arrangements

To send your deliveries to multiple addresses, simply email us at vip@indiefude.com.

 

Special Delivery Arrangements

Although dropping into Indie Füde is undoubtedly a pleasure, wouldn’t it be nice sometimes we could come to you? Well, now we can.

Our little Indie van, beautifully dressed in our striking aqua livery, is nipping around the neighbourhood even as we speak, delivering fantastic fresh local produce right to your doorstep. It can cover a number of N. Ireland postcodes, from BT1 to BT46 – which means that our superb service can now be enjoyed by quite a lot of people.

 

Celebration Cheese Cakes

Please note that our Celebration Cheese Cakes are only available for collection from our store, or by delivery to venue by prior arrangement.

 

Product Information and Substitutes

As we deal with small-batch producers sometimes an item you order may be unavailable. In this event we will contact you and ask if you wish us to substitute it with an item of equal or greater value than the original, or issue a refund for the product. In the case of our gift or hamper ranges we reserve the right to substitute any out of stock or discontinued item with an item of equal or greater value than the original.

All items shown are subject to availability

Some of the items available for purchase contain intoxicating liquor. By placing an order for an alcoholic product, you confirm that you are aged 18 or over.

For our full Terms & Conditions, please refer to Terms & Conditions.